80 percent of Time Warner Cable subscribers woke up without Internet this morning. Here’s why. – The Washington Post

Whoopsie.

Time Warner Cable is recovering from a major Internet blackout after network problems led to a sudden disruption of service for all of its broadband subscribers nationwide, the company said Wednesday.

The outage occurred at 4:30 a.m. Eastern time, according to company spokesman Bobby Amirshahi, and knocked out access to the Web for TWC’s 11.4 million residential customers who buy Internet service. That’s nearly 80 percent of Time Warner Cable’s entire residential customer base of 14.4 million.

via 80 percent of Time Warner Cable subscribers woke up without Internet this morning. Here’s why. – The Washington Post.

Update 9:31 PM: TWC says an erroneous IP configuration rollout caused the outage.