Recently I posted how I’m irked that Tigo wants me to pay to access data that belongs to me. In disgust, I removed my Tigo from my network yesterday.
Lo and behold I got this dramatic email from Tigo’s datacenter early this morning:
PV System Alert
Turner, Mark – System ID: blahblah
Monitoring and Maximizer system not accessible
Details:
The monitoring and Maximizer system has not checked in to the Tigo Energy Data Center recently. This usually indicates a problem with the network connection, meaning that current data for the system will not be displayed on the Summary Page. However, it could also indicate a problem with the Tigo Energy Management Unit.
Troubleshooting Suggestions:
– Verify that the network is working properly (Network Troubleshooting Guide)
– Verify that the Management Unit is receiving powerPlease visit the Summary Page to view system performance.
For additional help, please contact your installer or Tigo Energy Technical Support.
Since I couldn’t care less about Tigo not getting the data they want me to pay for, I send them this snarky response:
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